BookMyLake

Privacy Policy

Last updated: February 2026

1. Information We Collect

We collect the following types of information:

  • Personal Information: Name, email address, phone number, and profile details provided during registration.
  • Booking Data: Campsite preferences, booking dates, number of guests, payment transaction details, and coupon usage.
  • Device & Usage Data: Browser type, IP address, pages visited, and access timestamps collected automatically.
  • Payment Information: Payment is processed through PhonePe. We do not store your card or bank details on our servers.

2. How We Use Your Information

  • To process and manage your campsite bookings.
  • To send booking confirmations, reminders, and cancellation notifications via email.
  • To provide customer support and respond to enquiries.
  • To improve our platform, features, and user experience.
  • To prevent fraud and ensure the security of our platform.

3. Information Sharing

We do not sell your personal information. We may share data with:

  • Campsite Operators: Your name, contact number, and booking details are shared with the relevant campsite operator to facilitate your stay.
  • Payment Providers: Transaction data is shared with PhonePe for payment processing.
  • Legal Authorities: If required by law, regulation, or legal process.

4. Data Security

We implement industry-standard security measures including encrypted connections (HTTPS), secure authentication (JWT), and access controls to protect your personal information. However, no method of transmission over the Internet is 100% secure.

5. Cookies

BookMyLake uses essential cookies and local storage for authentication and session management. We do not use third-party tracking cookies for advertising purposes.

6. Your Rights

You have the right to:

  • Access and review your personal information stored with us.
  • Update or correct your profile details through the account page.
  • Request deletion of your account and associated data.
  • Opt out of promotional communications.

7. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of external sites. We encourage you to review their privacy policies.

8. Children's Privacy

BookMyLake is not intended for children under 18. We do not knowingly collect personal information from minors. If you believe a child has provided us with data, please contact us for removal.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our platform after changes constitutes acceptance.

10. Contact Us

For privacy-related queries, contact us at info@bookmylake.in or visit our Help & Support page.